Complete scammers and con artists. Bought some antivirus software which is not possible to activate because the softwre had expired. When I complained their response was: We are an Auction House and this does differ to online stores and retail outlets. Our lots can be subject to faults, defects and imperfections which may subsist at the time of the sale. Lots at our auctions are not sold as being new, working, complete or fit for any purpose. We offer no warranty or guarantee as to the quality, age, correctness, condition, suitability, fitness for purpose or satisfactory quality of the Lot. So they are prepared to sell junk that does not work. Bunch of crooks!