Well I thought I’d been lucky, purchased 2 items, ga ing chair and bed frame, all parts there, then my luck ran out. I then purchased a coffee machine, for the item, lever where you choose hot or cold water was broken and electrics exposed. Emailed them, they did reply, saying tough luck, should have examined before purchase. Couldn’t as they weren’t accepting viewing, and the item was in a box in their picture, so couldn’t see the actual machine. I’ve reported them to trading standards. I only lost £21, feel sorry for those that spent a lot more. AVOID AVOID AVOID, just selling tat.