I was entirely disappointed to find that my order of plants was sent by an post. When I picked it up from the sorting office as I wasn't in that day, I found that the plants were upended and thrown around, with the soil all over the box and leaking out of the sides. Other times I have ordered from Johnstown and have had plants die a few days after receiving them. But the most unpleasant was when I ordered plants and within an hour of unpacking them, had come out in an allergic reaction. I have never been allergic to any plants before, so I can only assume that it was whatever they were sprayed with that affected me. Never again!