Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,231 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote an honest review here a few days ago about solar lights (2sets) that cost €29.95 each and neither of them work. One set worked for a couple of days and then nothing the other set never worked. I never bought them back to the store because I live to far away and also had no packaging for either as had binned them not thinking I would ever need them and had no receipts also. So I binned the lights as there was no point in keeping if not working. I recieved an email from the store obviously after they read my review and they wanted to help. I have got several emails over 2 days about how they could help the situation. Even though I didn't get my €60 worth back in the end because I binned the goods I understand but however I would just like to point out they where great at coming back to me and genuinely wanted to make sure they could help rather than ignoring the review. But thankyou johnstown and I think this is only fair to people that read the reviews that I let people know that you did try to help. But I wont be purchasing the lights in your store again 👍”

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Posted 3 years ago

“Great service, arrived quickly, great support from staff around any questions that I had”

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Posted 3 years ago

“Hi, I have been buying your Tomato, Cucumber and Pepper Plants for the last few years along with a couple of Trays of your Plug Perennial's. Checked your website tonight and no sign of any of the plants in question including the fantastic plug plants. Help. Quality and variety in Johnstown has always been excellent even when you guys were on the other side of the Motor Way.”

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Posted 3 years ago

“Hi I ordered seed potatoes and they arrived promptly but unfortunately quite a few of them were rotten i contacted the garden centre and they apologised and sent me replacement potatoes straight away excellent service no complaints”

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Posted 3 years ago

“Ordered a Xmas tree which was delivered promptly and on time. The tree was lovely and I was very happy with my purchase. Also got some great help from the staff over the phone. Will use again.”

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Posted 3 years ago

“I ordered some long hot water bottles and Warmies as family Christmas gifts. The Johnstown Centre website is very user friendly and a joy to browse through. My order arrived today, a few days after I placed my order, very quick delivery. The items themselves were of excellent quality and I am so happy with them. All in all, I am very happy with my entire online experience with Johnstown Garden Centre.”

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Posted 4 years ago

“I was looking to buy Xmas tree lights and some other Xmas bits online without venturing into a store, however, I wanted to do my best to keep it Irish and that’s when I came across this store. I had a question about the Xmas tree lights and when I called, they answered the phone and could answer without any further assistance needed, which is extremely rare. I ordered on Monday afternoon and my order arrived Wednesday morning. Beautiful charity cards, gifts, jams, and candles. The products are of excellent quality & the service they provide is wonderful.”

Helpful Report

Posted 4 years ago

“I was looking to buy Xmas tree lights and some other Xmas bits online without venturing into a store, however, I wanted to do my best to keep it Irish and that’s when I came across this store. I had a question about the Xmas tree lights and when I called, they answered the phone and could answer without any further assistance needed, which is extremely rare. I ordered on Monday afternoon and my order arrived Wednesday morning. Beautiful charity cards, lights, gifts, jams, and candles. The products are of excellent quality & the service they provide is wonderful.”

Helpful Report

Posted 4 years ago

“I am at the Cafe in Johnstown it is 11:39am Friday. Tge queue is very long with people ordering full meals. I want a coffee, the barista area is quiet. I went directly to the barista area and skipped the full meal area. I was told to go to the back of the queue in order to get a coffee. I stood at the end of the queue...the coffee serving area was still quiet. I left. I have been an almost daily customer. That's in the past now. What a mess!”

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Posted 4 years ago

We have Covid 19 regulations in place for a very good reason and when in the store you must follow them.

Posted 4 years ago

“Order placed on Thursday, delivered Saturday lunchtime. First class service, products. Absolutely satisfied on all fronts. Would highly recommend.”

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Posted 4 years ago

“Even during lockdown the service was great. They had what I needed, at a fair price, and had it to me within a couple of days. Well done and thank you.”

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Posted 4 years ago

“Never had an issue, everything was always healthy and well packed for delivery.”

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Posted 4 years ago

“Excellent plant condition and quick delivery”

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Posted 4 years ago

“Perfect service from start to finish!from making my on line order to delivery to my door.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Order arrived in perfect condition. I live in Donegal and only get to the Johnstown garden centre in person a few times a year. It’s great to be able to order online and have it delivered.”

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Posted 4 years ago

“Beautiful plants and very quick customer service!”

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Posted 4 years ago

“Really nice, perfect size and colour! Delighted with it :)”

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Posted 5 years ago

“I am very impressed with both products and service. will pass on your name to all my friends. my orchids are thriving since they were re potted. Thank you for your service. Emily comiskey”

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Posted 5 years ago

“Plants were healthy and in the great condition , nothing broken during delivery with meticulous packaging. Thank you for your great work!”

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Posted 5 years ago

Johnstown Garden Centre is rated 4.8 based on 4,231 reviews