I love the program, I really love working with my coach. I am not happy with the customer service. It takes weeks to hear back from doctors and the calibrate team. I am the founder of a startup so I get that things can get crazy but at this point you should have a bigger customer support team and medical team. I also think you should offer more after care. I was told I would be on my glp for 1 year but because I lost too much weight 6 months in I’m being take off of it. I would rather be on a maintenance dose or get a partial refund for the remaining months.