I have been dealing with the Manchester branch and from the first time I discovered them c.2 years ago, the service has been nothing other than first class. I dealt with Nick originally for my first two pairs of glasses and then most recently with their newest recruit Tracey, who could sell coals to Newcastle! I jest! - the attention to detail, personal touch and real effort to choose glasses that not only suit ones face, but also personality is unique. I now have four pairs of glasses, of which I would probably have only chosen one of the frames myself, but I am absolutely delighted with all of them and regularly get compliments and asked where I got them from. Nick, Tracey and Gareth are who I have dealt with, but whoever is on duty is always welcoming and offering an opinion and it always feel as though you are dealing with a team who are supporting each other and have the customers best interest at heart. Yes they are more expensive that your average Optician, but you get what you pay for and I would say it’s worth every penny. I would not hesitate to recommend Jones & Co.