I have been eyeing a Jones Bag for months and finally decided to pull the trigger on the Rover Stand Bag in Dark Green. Shipping was super fast, and I love the bag and how lightweight it is, perfect for carrying. While I did have an unfortunate mishap when one of the straps broke, the customer service team was incredibly helpful in getting a replacement sent out. Legitimately, I emailed them from the 4th fairway on a par 5, and by the time I was putting, the new bag order was placed on my behalf. This is how you separate from the competition, and Jones has earned a long-time and loyal customer from its amazing product and equally professional and excellent support team.