I placed an order for two pairs of sandals, having bought shoes several times before from Jonesbootmaker. Unfortunately BOTH pairs (completely different styles) were too narrow. I have not had this problem before and so I can only think that Jonesbootmaker have changed suppliers or the way they now make their shoes. I then noticed they have come from a company called Pavers and not Jonesbootmaker and so was unable to return them to my local store. I then went to the post office and realised the returns postage was not prepaid and therefore had to pay £11 to return them as needed tracked post as the shoes were nearly £100 each! Will unfortunately NOT be ordering from them again.