I wouldn't order from this store again. I was shocked to discover that the jewellery I'd ordered for Mother's Day was (supposedly) put in the post without any tracking information. I paid for 24 hour delivery, but it took over a week to arrive, and with no tracking information available I'm not sure whether this was actually even dispatched when they say it was. When the items finally arrived, they were posted through the letterbox on a Sunday afternoon by a regular male in a car. No Royal Mail uniform or vehicle in sight. Perhaps they hadn't sent it out in the first place, then after receiving many complaints from me they have used a courier service... No idea, but I don't trust this company. As for paying extra for the 24 hour express delivery and not receiving it for over a week, they blamed Royal Mail, but I contacted Royal Mail and there were absolutely no hold ups in my area or the company's area so I suspect my package wasn't even sent out when they say it was. Read other reviews as this seems a regular occurrence. There is no way to speak to anyone on the phone either. You have to email and then wait for their reply. Not great when your Mother's Day gift is in the post somewhere. I had to tell my mum that the present hadn't arrived despite me ordering in plenty of time and paying for 24 hour express delivery. After ordering from Joshua James I read many reviews where the same concerns as mine were expressed so they obviously haven't learnt from their poor feedback. I wish I'd read reviews before I ordered. Personally, I will never order from this company again as I don't want expensive jewellery delivered via an untraceable service. It should be obvious to any good company that you provide a service where expensive goods are tracked! This is common sense!