I received an e-mail saying my goods had been despatched - even quoting a DPD reference. After 3 days (delivery promised as next day) I phoned and was told that the item I had ordered was infact, out of stock and would not be available for (at least) another fortnight. As this was a birthday present i had no alternative but to cancel the order. What a shabby system you operate! How on earth can this happen - no wonder I had no luck trying to track the package (ON NUMEROUS OCCASIONS!) at DPD You will no doubt be pleased to know I obtained the item cheaper and with quicker service from Amazon. I shall never again use Joshua James!!!!!!!!!