I had a terrible experience with this company, ordered a nomination bracelet which is 2 links shorter than anywhere else when u order with Joshua james! Jade who dealt with me was the most unhelpful customer service person I have ever dealt with! Not one bit of advice on returning my item, just telling me the customer to state to her where on the website it told me how many links there would be! Awful service! Would not recommend or ever use on again and all down to the diabolical customer service recieved when I emailed to ask about the bracelet I ordered. Still waiting on my refund