The item I bought looks quite different when it is in my hand from the way it looks on your web page. I wanted this item for the gold 1st in the middle of the rosette. It looked very bright and 'gold' on your web page. In reality you can hardly differentiate between the gold and silver. Very, very disappointing. Also, I paid £4.95 for next day delivery. I ordered on Friday and it didn't arrive until Tuesday. Even leaving out the weekend it should have arrived on the Monday. You have conned me out of quite a bit of money. I'm not at all pleased it's your service.