Ordered some items 2 weeks ago, a couple of items were for my Mam for Mother's Day, paid for next day delivery, received a text saying my order was going to be delivered 4 days later, after phoning up, I was told if I wanted it the next day I would have to select a certain day which would of cost me extra money again! I tried to explain that I wanted it next day which is why I paid for next day delivery. So it cost me almost £5 to have it delivered on a day that would of cost me nothing had I selected free delivery!! Bracelet was fine although the charms I ordered were all joined together but were for different people so had to sit and detach them..