The company sent out the wrong item and then refused to issue the correct item until the old one was returned. Small value item and I was a returning customer so would have liked some flexibility instead of lack of trust....item was required for nieces birthday so could wait for return and re-dispatch so cancelled order. Previous orders fine when they get it right. Service rubbish when they don't.
11 years ago
Joshua James has a
4.7
average rating
from
21,754
reviews
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