Ordered several Nomination charms. Full amount debited to my card. No indication that some of the charms I ordered were out of stock until I received my parcel. I then was notified by e-mail that they were waiting for new stock but it was from a "no reply" address. I wish they'd been honest at the time of ordering as I needed all the charms at the same time. I had to source one of them elsewhere to complete a present. More expense! Annoyed that they debited my account with the full amount. Still no notification as to when I'll receive these charms. Bad practice!!