When I first placed the order for some itens it was easy but I should of received a email telling me my order as been dispatched and on its way but I didnt. I had to ring and find out where it was and what happened to it as it was a birthday present. The lady who I spoke with was very helpful and I had to reorder but send it to another address as I was away from original place of postage but when courier texted to say parcel is on its way it was going to old original address so had to make plans for someone to sign for it. I was not very happy and will avoid placing a order again. Poor