The item ordered was fine, the delivery was not. I paid for next day delivery but when the van called we were both in the garden and missed him. That was not such an issue and was offered a pick up at a local branch of Halfords via the courier's website on Saturday. I asked for Sunday afternoon which was confirmed by email. No pick up ref. was sent and on visiting Halfords late Sunday afternoon, the item was not there. Halfords rang the courier for me and was told the item was locked in a van. It was picked up by me Monday afternoon after being warned by the courier that If I didn't pick it up then it would be returned to you. Not great customer service by the courier.