It’s great when the products finally get to you! I’ve ordered from Joshua James numerous times now for nomination charms and every time it says on each product page “Availability: in stock” and “dispatched 1-2 days” This is a lie! As after order confirmation I then get another email to say awaiting stock... I called them to follow up on this as I needed them in a hurry and the woman didnt seem to care about the fact the website states it says they’re all in stock instead of awaiting stock - instead she tried to sell me a more expensive variation of one of the charms I had ordered as they had that one in stock. Supposedly. Terrible customer service!