Paid extra for 24 hour delivery and the charm arrived 3 working days after I placed my order. Contacted Joshua James asking where my charm was and for a postage refund as they hadn't fulfilled what I had paid for. The response was this length of time for delivery was normal and no refund of postage was offered. This charm was bought as a birthday present for my daughters 21st birthday and arrived later on in the day of her actual birthday, totally disappointing. Will not buy from or recommended Joshua James to anyone.
6 years ago
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