Hello all, after received my nomination bracelet and opening it I panicked over the size I ordered 15" with a charm at this point I did not realise it was a part of the link as I originally thought it would pop over a link so it looked very small and I emailed you Saturday 15th Dec with my query and still not heard back to date. I have rang also the telephone no advised on the contact us and whoever answers cuts it off straight away. I have reviews page and there are customers who have already complained of this. Otherwise happy with time frame for delivery disappointed with no response. Thank you.