Disgusting company!!!!!!! Items not in stock and had to wait 2 wks before depatch went up and I don't believe they even dispatched them because now17 days on still no bracelet. So by the 7th day I got a little anxious as daughter birthday and heard nothing being though says 2-4 days delivery however its showing awaiting stock.. So I message them and all they had to say is it will definite be here by Christmas!!!! So her birthday didn't matter!!! I've called and never ever answered!! My first order came quick and perfect. So my friend also ordered for the second time different brand and same happened!!!!! Bad company don't use them!!!!