I ordered 6 nomination charms at a cost of £114 for Christmas when I did not receive an email regarding delivery I looked at my account to see something was out of stock and therefore none of the order had been dispatched. When I called I was informed that they were now in stock and would be dispatched the next day. I feel that an email to update me with the situation would have been courteous. Also I was disappointed there weren’t any nomination bags or boxes to wrap the charms in only the small pouches were included and there wasn’t any tissue paper or nomination stickers. These charms were bought as gifts and it was a shame I couldn’t present them nicely in the branded pancaking.