DO NOT ORDER FROM JOSS & MAIN. On March 2, 2024, I ordered by wife an Easter present thinking I had plenty of time to receive the item. I immediately received and email saying that my order would be delivered March 7th. On March 20th, I realized that I had not received the order. I called and spoke to a lovely lady named Paula. She assured me that my order would be receive by March 27th in time for Easter. After not receiving it on March 27th, I called on March 28th and spoke to a representative who assured that I would receive an email in 24 hours with an update. Now it is Monday, April 1st, I called again and spoke to Yvette who assured me I would be hearing back. When I think of the time that I have spent just trying to get an order that I have paid for causes much frustration. AGAIN, DO NOT ORDER FROM THEM
1 year ago
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