Love the pocket watch, but when my husband opened it up for Christmas, it wasn't working. I sent an email asking for help, never heard back ( but still sends me emails on other products) Turns out it needed a battery, even though Walmart wouldn't even look at it ( bought it through Walmart.com) Was very upset that I couldn't get any help with this matter. I took it to a jewelry store and finally got it to work. Loved the pocket watch, customer service, not so much.
5 years ago
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