Anonymous
Originally ordered an item with 2nd day delivery. They did not ship the same day order was placed. Item was late, so we had to order another for delivery to another state, in order to be on time for a Bat Mitzvah. Ordered the same item, overnight. This time they were out of stock and did not call to tell us that. "Oh, didn't someone call you yesterday?" was what the person on the phone said. No sense of urgency or particular regret.
11 months ago
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