Don’t be fooled by the high end cars on show, once they have your cash you are doomed. If you think they are going to do any of the work before you pick up your car, then you will be disappointed. If they say they will book it in for the work after you drive away, then good luck as once they have your money you’ll be ghosted and it’s like a war of attrition to actually get through unless you block your number and then they answer straight away. But if you do speak to someone on reception don’t expect anyone to be available, certainly not the lying salesman who sold you the car and don’t expect anyone to return a message either. Also worth doing your own HPI as there’s conveniently doesn’t check for millage discrepancies and you’ll need to do another HPI a week after you have purchased the car as J17 don’t pay off the finance they took out to buy the car for their stock!!! ....you have been warned!!! Avoid at all costs!!!