Just eat is an absolute and utter disgrace! They are a dam joke! Fumin! The app shows on a map where the delivery driver is, I could see exactly where delivery driver was... first of all he took the absolute mik getting to the restaurant to pick up my order, then he drove to my house just to turn around & drive away again & go sit in a street around the corner, then he drove to the top of my street & sat there for more than 15 minutes! By the time he knocked on my door my food was clap cold so I contacted just eat which was an even bigger joke! The first chat agent didn't even help me with my issue told me to report it through the app section even though it didn't offer the option that I needed, I then went on chat again just to end up repeating myself over & over again! Eventually the chat agent decided to refund me for the food only so basically I paid £3.50 for delivery for the driver to sit around for so long that I received clap cold food which was a complete & utter waste of money. As if that is not bad enough I was then told that the only way of receiving the refund was by crediting my just eat account which by this time I just wanted to delete completely! I demanded that she return the money to my card which is how I paid & she told me that this was not possible which is an absolute & utter disgrace because they have then put me in a position where I am forced to order from them just to use the credit on the account so I told her to stick it & that they could keep the dam money because I will NOT be ordering again especially just to end up with some div driver that hands me cold food that I wish I never bothered ordering!!!!