Only got 1 star as there was no option to give none. Ordered from our local Chinese, delivery ASAP, paid then found out delivery would be 1hr 20 mins later. Went to cancel the order straight away to be told that I would have to paid a cancellation fee of half the amount I'd paid as the food had been prepared.....1) I don't believe it had been prepared within 5 mins my order being placed and 2) I wouldn't want Chinese food prepared more than an hour before being delivered. This was only my second time using Just Eat, I won't be doing so again...appalling service. PS I don't blame the takeaway concerned and will continue to use them