Awful. Placed order, it was accepted by restaurant but then got stuck on assigning a driver for 30 mins. I contacted customer services and got through to someone on chat. While I was on with them, 45 mins after order placed (and 15 mins past end of promised delivery slot) justeat cancelled my order. Person I was chatting with apologised and admitted it was their fault (they did not have enough drivers, which I had worked out by myself!) but they made no attempt to sort out the order, get food to us, compensate us, etc. Just: there is nothing more we can do. So after ordering just before 7pm we were stuck at 8pm with no food & no compensation. Will never use justeat again. Terrible.