I ordered takeaway and it wasn't delivered to me. Restaurant were very apologetic and said they've received confirmation of delivery, but it wasn't delivered to me. Restaurant handled it well and made us another order without additional charge which we collected. Restaurant said they were unable to reach just eat driver as just eat didn't provide them with driver's contact details. I've used just eat for years but issues like that makes me want to switch for uber eats or equivalent as just eat cannot deliver the promise - they didn't deliver my takeaway. 10 out of 10 to the restaurant I've ordered from and 1 to just eat and advice towards others - DO NOT USE JUST EAT.