Worst customer service ever. I take that back, NO customer service. That phone number is a DUD!!! Nobody answers! So I made an order, and their website glitched and cancelled the order as soon as the man arrived. So it looked like I cancelled it, but I didn't. So I tried to contact Just Eat by calling their phone number. They claimed it to be a free number. But I was charged and nobody answered. The Customer Service number just keeps redirecting you back to the website. I needed to speak to someone directly to help me. Someone from the website. But nobody bothered. So I emailed them and heard nothing back. A glitch with payment issues, and glitches should be solved quickly. But nope, they say they'll get back to me maybe tomorrow or the next day? Also I was charged £10+ for the cancellation of my order. I did not cancel it! The website did! I did not click any cancel button. My window was open, I went to the door got my order. Came back to the computer, the MAP on the screen "bumped" and then it just cancelled the order. It's not the fact that it was a glitch or that the order accidentally cancelled. It's that I cannot get in touch with this company. I cannot speak to someone directly. Why emails? Very slow. What is the point in the Customer Service number? If nobody is there? Just Eat basically just wasted my time. And all my money from phone which is Pay As You Go is gone. Because I kept trying to get through to them. Only to find out it kept redirecting me. I will be deleting my account after this issue is resolved. I've had my account for many years. And never once had a glitch where my order is cancelled? How can a order be cancelled when it has just been delivered? Makes no sense! Why did the website allow that to happen? I did NOT press anything on the website. So I am extremely ANGRY that I could not get in touch with Just Eat and have them quickly fix this. I paid for the meal, I wanted it. I got it. But I did not cancel it. And now Just Eat have charged me, and it looks like I "robbed" or "coined" them when I did not. It was YOUR website Just Eat. And the worst part is that Just Eat just haven't bothered respond to me to fix this issue. Should have been solved in seconds. Specially accidents / glitches / web page bouncing / cancelling orders, and then them "refunding" me but at the same time charging me to get a refund. A refund I didn't want. I just wanted them to undo the "cancelled" order. I didn't want it cancelled. I will be deleting my account after this is solved. I've been with them for years. And they dominate the food business, you'd think they would have people on the phone lines. I am very upset. Because I couldn't get anyone from Just Eat to talk to to fix this within a time limit. So now I'm here waiting for a response via their slow email process.