Appalling £40 refused reimbursement
Contacting consumer rights
Consumers have rights as well as expectations, and deliveries ought to be carried out with due skill and care. This is enshrined in the Consumer Rights Act 2015 and covers takeaways. It also covers restaurant meals.
The Consumer Rights Act 2015 states that goods ought to be:
Fit for purpose
As described
Satisfactory quality
Services ought to be carried out with due skill and care
2 years ago
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