The food was never delivered. The app message was updated to 'delivered,' but it never was. I called the restaurant several times and they gave confusing and contradictory explanations (it was just a little delayed; there was a police control that stopped the driver, etc.). Just Eat sent apologies, advised me to next time check my address was correct (demonstrably, it had been correct from the beginning), and said that I had to deal directly with the restaurant to get my money back. Unprofessional and disrespectful. Total disregard for customers.
1 month ago
Just Eat has a
1.1
average rating
from
785
reviews
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