I wish i could give zero stars. Order took forever to arrive. When it finally did arrive I got the drinks I ordered but no food and another bag of (presumably somebody else's) drinks and Mcflurries. Tried going through the online assistant. It asked me to send photos, which I did. It told me it "didn't understand" and asked me to send photos. Which I did - several times and got the same response - it "didn't understand". I tried the Contact Us option. I relayed all the details and the response was that they would email me "in a few days". Not helpful when all I wanted was what I ordered and paid for. There was no way to contact the driver or speak with a representative of Just Eat. I phoned the restaurant but they weren't interested. So much for customer service. I'm now more than £20 out of pocket with two hungry kids (this was supposed to have been a treat for them).
3 weeks ago
Just Eat has a
1.1
average rating
from
785
reviews