Look with the current situation with the corona virus you should only be taking online paid orders via card some takeaways are still accepting cash on delivery this is wrong because the delivery driver has to accept money from the customer and this is direct contact and dangerous putting both driver and customer of risk of spreading corona if the order is prepaid delivery drivers can phone then leave order at the door step no contact is required if you can’t implement this rule I am going to take my complaint to the government website and trading standards and the health and safety authorities I don’t think just eat is a well managed company it’s just run by a call centre if it was a genuine company it would take others health and safety under account