4 star rating, but only giving benefit of the doubt. I preordered the entire set of the friends Tubbz. It wasn’t until I noticed that they were no longer preorder but now for sale that I had realized I had not heard anything about the order. Now, with all of that being said, times are tough for everyone around the world and shipping things from the UK to Canada can only be short of a nightmare. The Tubbz arrived in amazing condition, and all things considered, pretty quickly. It’s my understanding that it’s a pretty small team working over there, so, my only recommendation would be - some sort of quicker, more efficient method to inform customers of their preordered items. Again, not a slight in any form. I think the Tubbz are amazing and the team over at Geek Store are killin’ it!