I waited for a year for my product, it was meant to be a special birthday gift. After many months of waiting it got delayed, it got delayed multiple times and when i got into contact with customer service they assured me the stock would come, which was why i held out on refunding as i waited so long and put so much effort to getting this gift. Come today and i was refunded without any compassion from the customer service team and stating i was not allowed any compensation or help with my situation and had made me disgusted at the service i have received snd will not use it again for the forseeable future