The item I ordered was ordered on April 17th. I've checked the tracking of Royal Mail, and it is still showing the same status of "Item Received at" (Tyneside MC). I called Royal Mail. they said they see the same status and it is odd that it isn't showing any sign of updated information since the 17th. This is a gift that I am planning to give to a family member on May 8th. They advised that I call Just Geek directly and ask for an update. Just Geek did get in touch in a timely manner. But they provided me with a USPS link. That link has been showing the same status, "Your item has been processed through a facility in LANGLEY E, UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND at 3:32 am on April 20, 2023" It' is now 5/1. I don't know if I will ever get this. It was intended as a gift for a family member and I need it here by May 4th.