Customer service was great. That is why I gave them 2 stars. Prices!!! I had a 52" TV, two golf club bags and a patio heater. I was advised that this would be priced out at 1/8th of a truck. The price was $161.70 plus tip. I foolishly gave a 20% tip. This transaction cost me close to $200.00 - they have no senior discount. They were also over an hour late within the timeframe given but they did call - what was I supposed to do - cancel them? I re-arranged my plans to be home. I will never use Just Junk again. As a senior and a widow, the price is way too high for me.