We hired Just Junk because I liked that they offered to recycle or reuse any items possible. I was forced to move (landlady sold the property) and had to get rid of a lot of stuff. I was overwhelmed and running out of time so it sounded like an amazing service. They arrived late and, only after they started throwing my stuff into the back of the truck and I questioned whether any items would be recycled, was I informed that because it was late they could not offer that service and everything would go to the dump. They were unable to rebook me in the time frame I needed and I was out of options. Everything was thrown in their truck and went to the dump. It was very upsetting and the price they charged was not adjusted in anyway. If you are just getting rid of garbage this is a good service, but their claim to "recycle and donate to extend your junk's life" is false advertising. Extremely disappointed with the experience.