This is in reference to Just Junk in North York, Ontario. I had them come and remove a deck in my backyard and told them I wanted to keep the lanterns that are on the posts. I found the glass to two of them broken at the end and they didn't mention anything to me. I saw them let the post fall to the ground and reminded them to be careful with the lanterns, I should have checked right away but thought they would say something if it was broken. They didn't. I had to find out myself after they left when I went to the back to check/clean up before letting the kids out. They also cut the electrical wire to my outdoor outlet which I noticed right away because my camera was disconnected. When I called about this issue (prior to paying), the franchise owner came right away and told me he will reimburse me to reconnect it. I was so impress with how responsive he was, little did I know, a month later, I'm still calling and waiting to get reimburse for this. Terrible. I would not go with Just Junk for any of my future junk removal.