So pleased with this curler! This was the first time I’ve ordered from justmylook and I highly recommend them! The curler came wrapped up safely and curled my hair perfectly as you can see. I’ve had no problems and this is so much easier than a curling wand. I love it!! There customer chat was difficult but I received an email shortly after confirming my order was shipped, which was the reason for contacting them. So overall could not rate higher.