Similar to other comments below - I paid £1 for a query to be asked. Got a reply, and I even gave an additional £6 as a thank you. I cancelled my membership - this is all very very clear from my emails and account. Then today I've had a notification from my bank that Just Answer has attempted to put £30 through my account, and yes I've told the bank that this is totally unauthorised. So is this fraud as I have no idea how this attempt to take payment could possibly be justified? I now have to speak to my Bank as they have, quite rightly, picked up on this incorrect payment request and have put restrictions on my account until they speak to me.