Barbora Stenclova
Dishonest Thieves! My 1 star rating is for the fact that this site is using auto-enrol membership, at £50 a month. I asked them one question and in the stress of the moment missed the fact that I signed up to some trial membership and have to 'cancel' within 3 days. I never went back to the site and didn't realise untill 3 months later (when I saw on bank statement that I paid £150 to them). I contacted the customer service and asked for refund of the £150. I explained it was one time only that I visited (and paid for on the day), and that I had no intention or use for the membership. They however refused, using the usual "The message is on the page", and insisted on keeping the money. I find it disgusting. Even more since they are supposed to be legal advisers and as such supposed to be operating honestly ! There is nothing honest in trapping people into auto-enrol memberships. If you want to be honest, you let the trial run and give them opportunity to go and physically enroll on £50 a month memebership separately. Now that would be clear and honest approach. They are a disgrace to their profession and should be ashamed of themselves! Rest assured I will never go back to this site and will share my experience and warn anyone who would consider using their services.
6 months ago
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justanswer.co.uk has a 1.2 average rating from 224 reviews

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