I agree with the other comments in this respect. They use the initial introductory payment covering 3 days, in my case so £5, to extract card details and then take monthly amounts, in my case £50 per month, without agreement. When I contacted them I was informed that I had been advised accordingly, which is not correct. In addition I was charged a further £38 by the lawyer who provided the advise. They have cancelled my membership but will only refund the December amount, not October and November. I have currently paid £193 in relation to advice concerning an issue that involved £100. I intend to take this matter further to recover this sum.