For almost two years, it was great. Then, beginning in 2021, suddenly every single device and/or pod I bought would start leaking nicotine fluid into my mouth. I would have to immediately throw away a brand new pod. I ended up buying about 7 new devices and countless new pod packs trying to find a working combination, with very little success. I must have literally thrown away hundreds of dollars. When I contacted Juul customer support, I was told that, although I am able to buy their product at my local gas station, they are not legally allowed to ship product to me due to my states laws, and then they stopped answering my inquiries. They basically told me to F off and didn't even thank me for the hundreds of dollars I gave their company for faulty products. Words cannot possibly express how disappointed I am by this company. They simply Do. Not. Care. At all. Purchase at your own risk.