Your website sucks. First you tried to include and charge me for a new juul which I don't need and didn't request. Then, the site wouldn't accept the password you suggested and that I accepted. What incompetence. I thought it was because of my password but after reading other reviews, it may be the age verification thing. I'm 64 years old by I'll be damned if I'm going to jump thru all your hoops to get your overpriced product. I'll be switching to another brand.