I visited your store on 10th July to collect my office chair from Liffey valley. The package was quite heavy, so I requested assistance from one of the staff members. While waiting, I noticed a staff member happily assisting another customer by carrying four plates to her car. However, when I requested similar help, he appeared reluctant and declined. When I asked why he was unwilling to assist me, he responded that the customer he helped was alone. I found this reasoning concerning, as I was also struggling with a large, heavy item. When I pointed out that his response was inappropriate, he chose to ignore me rather than engage respectfully. This experience left me feeling uncomfortable and wondering whether gender or other biases might have influenced his behavior. I believe in fair and respectful treatment for all customers and hope this matter will be looked into seriously. If you require any further details, please feel free to contact .