“I visited your store on 10th July to collect my office chair from Liffey valley. The package was quite heavy, so I requested assistance from one of the staff members.
While waiting, I noticed a staff member happily assisting another customer by carrying four plates to her car. However, when I requested similar help, he appeared reluctant and declined. When I asked why he was unwilling to assist me, he responded that the customer he helped was alone. I found this reasoning concerning, as I was also struggling with a large, heavy item.
When I pointed out that his response was inappropriate, he chose to ignore me rather than engage respectfully. This experience left me feeling uncomfortable and wondering whether gender or other biases might have influenced his behavior.
I believe in fair and respectful treatment for all customers and hope this matter will be looked into seriously. If you require any further details, please feel free to contact .”
“made the mistake of buying from this company without checking the reviews. I bought a bed that was supposed to arrive within a maximum of 13 working days, but they didn’t even bother to send me an email to let me know that the delivery date is unknown – maybe in a month. I understand that things like this can happen, but there's no mention of such delays on their website. I hope you don’t make the same mistake of buying from them – an unprofessional company that misleads people”
“Shocking support and service. Was told my items would be delivered in 10-15 business days, no sign of them. No contact from Jysk to advise there would be a delay, no clue who the delivery company is as there was zero contact to confirm anything to do with my order - no tracking information, no tracking ID, no weekly, fornightly update to confirm where my items currently were. Abysmal service. Had to contact Jysk via Instagram to get onto them, phone and chat service non existent - only to be told firstly that the order would arrive today Friday 29th, then that actually that was incorrect - and the order would instead arrive in another 5 days time. Again, just taking this as gospel from a random agent on Instagram - no follow up email provided, no confirmation email, nothing. Worst support service I have ever dealt with and would never use them again. No items and out of pocket for over 400euro. Imagine paying 80euro to get a table and 4 chairs delivered, and not hear a peep out of Jysk or their delivery partner about where your items are. Joke!”
“They offer quality goods for home and hearth, the service personnel is helpful as well as knowledgeable, and their seasonal discounts are substantial. It's a good store.”
