Be very cautious with Kaufland and its compliance to law and regulations when it comes to reimburse you for an item that has never been delivered. I recently purchased a mobile phone on their website. Their transporter DPD has notified that they delivered my item while I have never ever received anything. Then, after multiple e-mails where I inquired Kaufland, they made me sign a paper where I acknowledged that I never received the item. Then, they apparently contacted DPD that must investigate. As of today after more than one month when they keep telling me that they have not received any result from DPD, they refuse to reimburse me or to send me another mobile phone while I expressly showed them the corresponding german law articles which oblige a company like them to proceed to a reimbursement in case their transporter lose an article. Their answer was that they don't have to reimburse me if there is no proof that I have never ever received the article. This is actually a breach of law, and I'd be curious to know what instructions Kaufland gives to its employees when it comes to dealing with customer requests. Besides, I asked them a phone number for a contact person from Kaufland that I could contact to, they told me they don't communicate by phone for these matters (very helpful). Be very cautious with this company before placing any purchase. My experience is extremely disappointing so far.